Help

Hi there,

We have taken every measure to make your visit in our site as pleasurable and easy as possible, to allow simple and clear navigation and the smoothest checkout process available.

If you find that any part of the site does not make sense or is not clear enough in your opinion, please let us know by calling us on 03 8684 9795 or by leaving a note on our contact page. Your comments are welcome and most appreciated.

Let me try to outline the design of the site for your convenience:
From the home page, which is accessible from anywhere on the site, you can get to the product page and choose the desired category. You can also choose any category from the left sidebar directly. Each category has a short description and the products that belong to it.

From the category page, just click on a product you would like to view further. The product pages are designed in the same way across our site in order to simplify your navigation through them before choosing your favourites.

Each product page has a short description of the product, followed by a more in depth overview and finally some specifications. Importantly, all our products are shown via high quality photos that display the products and demonstrate their use, where appropriate.

Before adding an item to the shopping cart, most products require for you to note your colour preference. When you press on a certain colour, a high quality photograph of the specific product will appear. Please note that colours may appear slightly different in reality due to the limit of photos as well as issues related to monitor colour balance.

Finally, after adding all the products to your shopping cart (you can add as many as you like...), click on the checkout link. The checkout process is highly secured and all the information you type in will be kept strictly confidential. Simply follow the outlined steps to complete your order. After the "review your order" page, make sure to actually place the order by clicking on "place order" and then...that's it. Congrats! You will next receive an email confirming your order.

Now all that's left is to sit tight and wait for an exciting package to arrive - very soon you will feel the joy of giving your loved ones the very best.

Thank you for visiting BUBHUG,
Dikla Baram.
Director.